Interviewing users can be a tricky business and it takes preparation and precision to get them right. In this course we'll be looking at how you can get the most out of your user interview sessions and how you can make the most of the data you collect.
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When is interviewing users more applicable than other forms of research
A framework for interviewing users
General etiquette when interviewing users
Writing the user interview questions
Things to avoid when writing user interview questions
Asking the right questions to get the right answers
When to say no to the wrong participants
Who you'll learn with
With over 10 years experience in the UX Design industry, Ed brings a wealth
of knowledge to the course material on UXClub.com. Having delivered for clients such as
Renault, Nissan, Mastercard,
Virgin and more, Ed has experienced the entire design process from
UX strategy and quantitative
analysis all the way through to iterative design, execution and user testing. UXClub.com is a place where Ed
can share what he's learnt with anyone who's looking to learn something new about user experience design and change their career.